I am the customer. I have not received my product nor was I told that there were no refunds available. I did not agree to any terms or conditions that delineated a no refund policy. If I want a refund for whateverthefuckingreason then I deserve one.
The no refunds policy was actually in place before the pre-orders started. Not their fault you couldn't read.
But Amir told people earlier that refunds would be offered up until the ship date. The policy was changed 2 days before the order period was opened up. So it was a bit disingenuous.
