I don't know why this forum allow some pope like wex to have self-moderated topic
Apart the fact that they ignore all English written messages here, they not have time to reply/solve ticket issue but they have enough time to delete visitors posts who complain about their service.
A reply of yours, quoted below, was deleted by the starter of a self-moderated topic. There are no rules of self-moderation, so this deletion cannot be appealed. Do not continue posting in this topic if the topic-starter has requested that you leave.
You can create a new topic if you are unsatisfied with this one. If the topic-starter is scamming, post about it in Scam Accusations.