They need to ship out before the network difficulty reach 120m.
Anyone know their refund policy in case of delay?
Ask for a refund and ye shall receive, up until they time they are shipping. One person has already asked for an received a full refund that we know of already.
Also, refund will be priced according to dollars, not BTC (ie, you receive refund say $6,000 in BTC or cash, w/e, not the original amount of BTC you put in, because they've already sold that original btc for cash to pay for the NRE and devices.)
Make that two. I asked for a refund on one of my late order Jupiter's. I applied part of the refund towards hosting and the rest was sent via international bank wire transfer. They were very accommodating, however don't expect refund via btc or PP.