I did, only auto reply:
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Were very sorry to inform you that we are currently experiencing a momentary problem with the wallet and had to disable it for maintenance.
As soon as the wallet is re enabled your deposit will credit.
Thank you for your patience and were sorry for the inconvenience, dont hesitate to reply to this message if you have any question.
Sincerely,
Poloniex Support Team
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they normally have a human reply to my ticket after a few days.