I am in the same situation described by many users in the fórum. I transfered money (536 euros) from my cryptocapital account to my bank account the 4th of January and I haven´t received the money in my bank account in Germany. 3 weeks have passed and they are not able to give me any kind of explanation to "Were is my money"?

So with this said, DO NOT use Cryptocapital, it is not worth it!