Hey. I sent the old coins for swap 6 days ago. And I filled out the form from pinned message (telegram) 5 day ago. But I did not get any new coins. Others receive coins throughout the day.
TxHash https://etherscan.io/tx/0x918b0dae4261b73492ad4b761ccac7405ed5f04338b2200c5edce5980ba80cd5
Join the telegram group and ask there please. One of the admins is always there and responds in no time