This slow shipping crap on 'in stock items' isn't just this one customer I actually do have tracking number and orders placed with amagi that said in stock and took over well over 3 weeks to deliver during that time gold prices dropped 160 per oz.  I lost almost 2000$ in gold value because of this price drop on items that should have been 'in stock' and shipped PRIORITY!  The gold was a  long term investments any way and I will have it for years, but what if that wasn't my plans for it?  These were not small orders, at least not small to me.  The only thing that has ever been shipped in a reasonable amount of time were some silver bars that said 'immediate shipping' and they were shipped within a week that was the only order I have ever been satisfied with amagi.  

these were brand new OPM bars that said in stock, they had just got them after all the pamp and other bars were in delay.  Is said in stock when I ordered.
ordered 6/7/13
usps Shipped/Billed On:    06/27/2011 delivered 07/08/2013    also ups ground took a week to get here, not priority like I payed for
ordered 6/8/13
usps Shipped/Billed On:    06/27/201 delivered  07/08/2013  also they sent it ups ground took a week to get here, not priority like I payed for

I have other orders just the same, well none of them recent anymore.  I wouldn't put another penny into this company until they can get either their website 'instock' items and accurate or get a real assistant to process orders for you.  Your email feedback support is great.  Shipping, should be a very high priority for you.  I have had to email support after 2 weeks every order asking for an update.  At least support is quick and responsive.  But it doesn't really solve the problem

You can post this rant in another section or delete it but this is my experience with this company, I don't want to destroy your business in anyway I think its a great IDEA.  But I think changes need to be made for your business to be a real success.