Hi,
it's now 14 days since your blog post where you stated you'd refund people within 14 days.
I have not had any communication from you since, nor any refund. Also my Support ticket has not been replied to since 15th January and further emails have stayed unanswered. Same for messages on Twitter :/
Have you shut down completely now and running away with our money or what's going on!?
Thanks!
Hi,
Sorry for the late response, your funds (and all other funds from users) are on its way to BiPay and will be processed as soon as they arrive. We will send out an email later today with more info.
Best regards,
Robert @Bitwala