Jeez guys.. 4 pages of off-topic discussion since I posted my question regarding the error I got this afternoon...
Website is still broken and doesn't show shipping costs.. Is there anyone from hashfast here that can explain this failure?
What I see from the screenshot earlier is almost 800$ for shipping, I hope that's not correct cuz I could almost pick it up myself from Europe for that amount..
I'm not ready to call it a scam (yet) but I've seen better customer support... (even from BFL
)
Website is still broken and doesn't show shipping costs.. Is there anyone from hashfast here that can explain this failure?
What I see from the screenshot earlier is almost 800$ for shipping, I hope that's not correct cuz I could almost pick it up myself from Europe for that amount..
I'm not ready to call it a scam (yet) but I've seen better customer support... (even from BFL
)Hi All,
We outsourced our web development, and got stung with a hopelessly underpowered shared solution. Combined with the bitpay integration issues this has caused a host of problems. John is working with a new web developer to bring up the site on a new dedicated server.
The shipping quotes we are using come from an automated calculator of shipping cost - we are not making any profit on shipping. If we are able to negotiate a better deal with the shippers we will refund you the difference in shipping cost. Of course we also welcome you to come and pick up your order in person.