Hi everyone,

Again, I personally apologize for the difficulty many of you had in placing an order with us yesterday. The integration between BitPay and our shopping cart did not operate smoothly, and the sales volume overwhelmed it.

This is what we are doing to fix it:

 1) We have a record of everyone who attempted to make a purchase. We will individually contact those people to give each one the option of completing their purchase (and preserving their place in line for delivery of the earliest units, as per the timestamp in their order)

 2) Many of you have felt that the shipping costs were too high. We will find a better/cheaper solution, and refund the difference. It is absolutely not our intention to make a profit on shipping costs. If you have completed a transaction, and feel that the shipping costs were too high, please submit a ticket to support@hashfast.com.

 3) We are working hard to improve and test a new site and payment processing options. In the meantime, if you would like to make a purchase with us directly, you can email us at sales@hashfast.com. Please include your full name, address and a phone number where we can reach you. We will work on these purchase requests in the order that they are received (and provide each person with a place in the delivery line,  per the timestamp of their email)

Our team is working diligently to get these issues resolved. We appreciate your patience.

If you have completed an order and have questions, please contact support@hashfast.com
If you have not yet completed an order and would like to do so, please contact sales@hashfast.com

Thank you,
John Skrodenis
HashFast