That's a load of bull. They don't respond to discord/twitter/official customer-care ID/blogs either.
They suspend wallets at will.... your funds is locked for days ..even weeks... they dont give a rat's ass.
stop the FUD, funds were locked by some of the markets due to slow wallet upgrade, but not the devs.
i transferred my smart without any issue between wallet and cryptobridge few times
There is no problems at all with wallet, the Windows wallet it pretty slow to update towards the chain. Otherwise it's working just great!
Cryptopia delisted the coin and it is possible to withdraw it all from there.
The future look very promising for SMART, I've strong believe in it !