I believe that most of the people here did not find the best way of contact with this supplier which is talking directly on whatsapp. I've ordered from them 2 times and everything went smoothly both times, there may be some problems with the WIRE transfers and that is because they get so many and they need to check them manually, but giving them the reference transaction number cleared that out pretty fast. I have talked to them on whatsapp and they seemed to be very helpful and offered genuine interest towards you as a customer and cared about shipment issues which is a lot more than we can say for the actual parent companies of these miners sometimes. They even agreed to switch one of my orders for something else, I wonder how many miner sellers accept that.
They are a legit company.