When you connect with one of our doctors you are guided by the doctor. This prevents patients from making big mistakes. Think about it, you can talk to a doctor face to face 24/7 for free. If the doctor gives you good advice and tells you what you can and cant do then you will listen. The doctors always make their decisions based on medical ethics.  If the ailment the patient has cant be solved through telemedicine then the doctor will reffer you to a specialist you can see in person. If you see a specialist in person then you have to pay. For our primary care telemedicine service you dont have to pay. its 100% free.