My user id is: up113940437

I was told on the system that my usd withdrawal with ID 5387865539 was SENT to my bank account (after waiting 10 days for preparation) and was asked to wait 20 days.

But now I see that the money is not sent, instead CEX deposited that money to my account and it shows in my balance!!!

Why did you tell me that my USD withdrawal was approved and even sent to the bank? Why did you keep my money on hold for 3 weeks?

And you claim you are not a scam?