Sadly, so far the promised email has not materialized 
Hi stupid_footer,
I apologise for the delay in regards to refunds. Our bank has sent out all the funds back to BitPay and we are waiting for them to arrive. As soon as the funds arrive we will send out the funds.
Best regards,
Robert @Bitwala
Still waiting... why does your support not reply to any mails any more then!? As I said, there has been no reaction since the 15th!