Still no answer from their shitty support service. 2 weeks passed. Sent 3 messages on suppport and one on twitter, and few on telegram. No answer at all. We all who have problems with them should unite and make one topic only for them. This is worst experience i ever had with any service provider in whole internet. I just want to get my coins and ill never use them again. Never! Worst worst worst exchange ever! I call everyone who have problems with them to write it here. Maybe we should make a scam alert topic here and on reddit.