My coins are showing as successfully withdrawn, but the txid is 1 and it hasn't show up in my account.
I submitted a ticket after a couple of hours, but now I've been waiting 5 days for my withdrawal and have gotten no responses to my ticket.
My ticket number is: 63715
My ticket is #61107.
It has been 9 days. According to previous post, I think mine will be processed on Feb 8 at least.
Otherwise, they just ignore us
My coins safely arrived. they did solve my problems.
Please be patient. It takes 10 days for coin transfer.