if you share your BTC address which u are using then possible more better solution you can get.

Cryptonator , Coinbase kind of online wallets are using Mixer while sending or recieving coins , you can't see direct sending to BTC address it is going through a second BTC address each time you make a transaction. Just to make a proxy layer.

Share your BTC address , lets check and clear your doubt.

By the way i am using cryptonator from last 2 years and never found them cheating , but yes there support is very bad.