I can ping the address. I tried "use_tls" both TRUE and FALSE. I feel like I tried every option. XMR-STAK is listed on the site's list of software to use. Does anyone else use this pool service, can I get any advice please?
I don't know how smart xmr-stak is, but I don't use the ssl:// in front in my config file for pool_address. Just hostname:port.