NEW warning to Kraken users. Kraken is knowingly presenting false trade data in their ledgers.

A friend of ours is still that stupid to trade at Kraken, and he asked for a comment on the following problem. And what we have seen is just plain criminal due to being an extreme case of market manipulation either performed by Kraken themselves or caused by negligence of Kraken. It should be noted that this problem is reoccurring since at least last spring 2017. We ourselves have several documented occurrences from last year.

In this particular case, on January 29 2018, around 12 o 'clock CET the price in ETH-BTC the market did a massive drop from 0.10475 down to below 0.09525 ETH/BTC. Our friend had several open positions in that range (all of them opened before 12 o 'clock on the 29th). However none of the positions were traded in this drop even though their limit was clearly passed. Please take a look at the linked screenshot.

https://www.dropbox.com/s/5x3kt58t4ch8x2i/20180129_1200CET_Spike_ETHBTC.png?dl=0

Since the orders were not closed, he contacted the Kraken support in order to have them fill the orders according to Krake's own ToS as their price limit was passed.
But as expected Kraken is denying to fill these positions. At first, the support tried to push it on the FIFO principle and that orders do not have to be traded when their limit is reached, since other folk could have placed orders their before. However, it was restated that not only the price was reached, but that the price was clearly passed, and therefore the orders should have been traded.
Kraken then switched their argument. Now, Kraken replied to our friend, that it is possible that false data is being presented in the OHLC-history. Furthermore, Kraken states that no trades actually took place during this drop. The problem for Kraken here is that our friend seems to have proof that there was at least one trade which took place during this drop. (This just causes us to repeat one thing again. The people at Kraken are liars and frauds, and should be locked up ASAP)
In our opinion, Kraken should fill these orders ASAP, because it is not the fault of this client but a fault by Kraken that the data shows that the limit of his orders was passed, and since all data on different sources (Cryptowatch, TradeView, etc.) show the drop in this Kraken-market, we doubt that this is false data. Which means in the end a major case of market manipulation, as the effects of such drops are quite severe for traders using certain market indicators, and automated systems.
And if it would be false data, then there is a much bigger reason to stay away from Kraken, as their data cannot be trusted. If Kraken does not fill these orders, then they are clearly again in breach of contract with it's customers (as they have been dozens of times already), as they have been doing for a long time already.

We drew our conclusions some time ago, we can only warn people who are still trading on this SCAM exchange