Post
Topic
Board Exchanges
Re: [Exchange] Liqui - trade and earn 24 APR on BTC, ETH
by
Btc_1856
on 02/02/2018, 05:47:05 UTC
Unfortunately I have the same issue with deposit ETH from BITSTAMP.

Bitstamp uses contract transfer, so it is internal ETH transfer. This type of transfer is Liqui not able to process. The ETH are on Liqui ETH deposit address, but not credited to your wallet.

THIS IS SERIOUS ISSUE!

The worst is that my support ticket #25312 about this problem is processed for 18 days(!) without any reply.

Very sad.
UPDATE: after 22 days they replied: "We will check it." and that was 4 days ago...

I don't think Liqui is a scam, they simply do not have ETH contract transfer implemented and terrible support, so DO NOT send ETH from BITSTAMP!
I've tried another ETH transaction from standard MEW and it went smooth.

Same situation with my ticket #23134 the only difference is it is now 40days and replied "we will check it" 22 days ago Smiley
Terrible support is understatement....

I think they never do such when i open a support ticket with liqui because they have given some specific time for getting answers from them. With 72 hours they resolved my issues, i hope it won't take more than 72 hours from my experience from the liqui exchange.