well, two month ago this exchanges was working much better then now
cause now it is just a nightmare, don't know what is the reason - many coins now or more users or more volume, but the real pain is deposits and withdraws..
The reason is all exchanges experienced an increase in users. The smaller exchanges seem to be worse as they were not prepared. Combine that with coinsmarkets going down for a month and this exchange has had more issues. Please do more research before calling things a scam when you may not know the full story.