I have made a withdrawal and after a few hours it confirmed (manual withdrawal)
Transferred: 24.21012899 BTC
Payment Address: 1MbRdc96PcqQ8s3vBuzzKDuFo7rDJPNPoH
Transaction ID: 5ba1d05f160e2df17048527d07148210e30f6f41184b94abbe17148bbbe89dcb
Site Fee: 0 BTC
bitcoind Fee: 0 BTC
Except nothing has arrived.
You can check the address, no recent transactions.
I just had the same issue, I contacted support. Now waiting to see what happens.