I have also been unable to reclaim my MT Gox account.  I had about $1500 worth of funds in it at the time of the meltdown.  My password was very strong - 15+ characters psuedo-random (computer generated) mixed case, numbers, symbols, etc.  So that should not be an issue.

I have initiated the claim process three (3) times.  The first two times I received an email and completed the instructions.  The third time I didn't even receive an email.  I just did the 3rd time today (the first was done as soon as the claim process was published, and the second a couple days after).

After the first and second time I created a help desk request.  "jesse" responded that all the claims would be processed on the 24th and I would receive an email.  I never got that email (and yes, I have checked my spam and done searches, etc....I have a paid google accounts email address).


Then on IRC they said the remaining unprocessed claims were all done tonight (about an hour before I'm making this post).  I still haven't received an email.  MagicalTux who I've spoken to a number of times on IRC in open channel and PMs about other topics seems to be ignoring my inquiries about my account.  I'm not sure why that is.

I've been around a long time with a very good rating in -OTC.  I'm an operator of #bitcoin-otc.  I'd say I have a pretty good reputation.  I would love to get my account working before I leave the country so I can feel better about those funds in there.  I don't understand why it is taking so long, why I can't get any responses, and why other people seem to have their accounts back just fine.  What is different about my account?  I have less than 24 hours of net access left before I'm gone on vacation for a week, so I feel even more uncomfortable about this not being resolved.


citizen (citiz3n on IRC)