Post
Topic
Board Service Announcements
Re: EXMO.com Cryptocurrency Exchange [Official Thread]
by
Kimeras
on 05/02/2018, 14:51:26 UTC
Ticket ID: 314052

On Jan 12 I've attempted to withdraw 0.152601 ETH (0.142601 due to 0.01 cut due to fees) from my EXMO account to a contract address, gas wasn't enough so transaction failed.
Funds have been reverted to Exmo address and never came back inside my account.

https://etherscan.io/tx/0x1d9678a6989a406a0af6b1ded0dd61365adea6341d018bb6656e34ae595c2919

I've already spent 5+ hours being in queue inside your Support Chat to then be told "open a support ticket" or "we will answer soon to your ticket".

I plan to invest in EXMO Coin but I won't certaily do it if these funds won't come back.

This is my last chat transcript:

https://image.prntscr.com/image/tvDzqXYUTMSPYzoZpBAHcQ.png