I requested my order be refunded about 24 hours ago and I have NO RESPONSE and NO REFUND!
Same here.

Same here as well.
Shame as it tarnishes how I feel about Canaan as well, since they are an official Distributor.
Purchased a T9 from Bitmain when I sent the email for a refund from Minerwarez
T9 already shipped and I haven't had a reply back yet.
Totally Tarnishes how I feel about Canaan. When I ordered the miners, or should I say when I let MinerWarez take $5000 Of USD to fuck around with for 3 months they were the only North American distributor on the website.
Meanwhile Bitmain shipped three batches of S9s and yes even BLOKFORGE, popped up on their site and HOLY SHIT they even had some for people in February. So Miner Warez is just a HUGE SCAM Shady ass POS company. And if Canaan still lists them as a distributor I wont buy from Canaan until they ban those bastards. Not expecting that, so... well Bitmain youve proven to be a better company here. And thats seriously sad I can honestly say that.