before few weeks i transferred my
BTC from one wallet (
https://blockchain.info) to another company wallet
& now my new wallet company published a blog post that they will give BCH to only those user who had coins before 1 August
but i transferred my coins there in november
so do i have to contact
https://blockchain.info for my BCH or i lost my BCH ?
Since you transfer your bitcoin to other wallet(not blockchain.info) last november your bitcoin cash should be still in blockchain.info because your bitcoin during fork before august 1 is in your blockchain wallet..
Better to check your blockchain wallet if the bitcoin cash is there if you see your BCH wallet is no balance..
Better to contact their support or try to use your seed phrase and recover it in blockchain and check if your BCH was credited in your BCH wallet..
If not better to contact the support just make sure you bring a proof.. Look for your bitcoin address where you save your bitcoin and ask them why you didn't get your bitcoin cash..