Those saying 'scam', they seem to be going to a lot of effort if it is - they could have run off with the coins and disappeared by now. yes, I'm not happy with the time they have taken to resolve this, and the poor communication, but as I said, it's a lot of effort to continue to put in if they did just want to scam us.
Very little communications and playing the waiting game is NOT a lot of work for a scam. They can just keep paying for hosting for a while and keep us dangling and when people finally give up, they still have the keys and the coins.