I wish I saw this thread 3 weeks ago, before I placed an order with Coinabul for a 1oz Krugerrand and paid for it with BTC. I quickly researched Coinabul beforehand and only found good reviews and recommendations everywhere. Now, 3 weeks later, my order is still showing as 'Processing', so I researched them some more and found a couple of negative reviews. I have tried contacting them on all their channels, including the messaging system on the site, e-mail, phone, PM on here and Skype, to try to get a status update or a refund if they are unable to complete the order, without success. I could not yet get hold of anyone and have not received one reply.

Does anyone know of a way to contact them to actually get hold of someone that can help?

It looks like at one point they were sort of reliable, so I guess there is a small chance I might still get my order, but I reckon I would prefer a refund at this stage, especially since they are one of the companies being subpoenaed.

In the meantime I have placed a similiar order at amagimetals.com, and it shipped within 3 days of placing the order. I'm still awaiting delivery since it's an international delivery, but at least there is progress and everything looks legit with tracking on the shipping. This time I tried contacting them before placing the order and got a response within minutes and they addressed all the questions and concerns I had, so I was happy to give them a try.