In their defense, BF Labs Inc. has excellent Customer Service.
Quote
[10:37 PM] Mouth-Full-O-Earth : Josh, I have the negative bal problem
...
[10:41 PM] polrpaul : [11:38 PM] Mouth-Full-O-Earth : Ok, I've passed that along for the devs to look at it
[10:41 PM] polrpaul : [11:40 PM] BFL_Josh : I've passed that along for the devs to look at it
...
[10:41 PM] polrpaul : I just thought it was peculiarly same language
...
[10:42 PM] BFL_Josh : I think I hit hte wrong key when I was replying and it sent as him... not sure how that's possible, but it also copied his order number into my text box.
Fake customer support... that's a new low
Your $4mil at work
And the following confirms he doesn't use them.
I wonder where the foul mouthed BFL spokesdude has gone too. The silence is deafening. Hello? If you miss your daily quota of personal attacks and trolling accusations, this is going to reflect badly in your performance review under the "productivity" section. Please think of the children and save Christmas.
Are you so dense that you haven't figured it out yet? I only come in here and whip up the natives when the BFL mania dies down. Right now, it's a raging fire, you don't need my input. The top 10+ threads in the hardware forum are all about BFL. If things start dying down again, I'll post more.
...and they're mostly debates about whether BFL is staffed by idiots or thieves.
You are one of my best workers
I appreciate you more than you know.Thank you! Must be nice saving all the effort of creating sockpuppet accounts yourself.
Absolutely! I don't believe in sock puppet accounts, I just get people like you to post constantly.
As kindly suggested in the first reply by k9quaint, the following is the entire log:
Josh is live in the shoutbox. I guess not fired.
[10:28 PM] renz0r : Hi Josh: will BFL be assembling monarchs, or will a CM be manufacturing a completed assembly?
[10:29 PM] BFL_Josh : We will be assembling the final product in KC.
[10:29 PM] zerojosh : I haven't missed any exciting announcements about clearing the backorder have I?
[10:31 PM] zerojosh : [crickets]
and then, he cant even manage his own sock puppets...!
[10:37 PM] Mouth-Full-O-Earth : Josh, I have the negative bal problem
[10:37 PM] grnbrg : Order #?
[10:37 PM] grnbrg : Or PM it to Josh.
[10:37 PM] Mouth-Full-O-Earth : getting it...
[10:38 PM] Mouth-Full-O-Earth : Ok, I've passed that along for the devs to look at it
[10:38 PM] Mouth-Full-O-Earth : Also there is a discrepancy in the math between the order status and the invoice which I have figured out the cause of
[10:38 PM] Mouth-Full-O-Earth : it is the handling of the 25% discount
[10:39 PM] Mouth-Full-O-Earth : and the order status does not include the 10% transfer fee
[10:39 PM] Mouth-Full-O-Earth : order number 100071932
[10:39 PM] Mouth-Full-O-Earth : oh- sorry didn't mean to send twice
[10:40 PM] tom999 : no more order for me and cant combine and 10% fee
[10:40 PM] BFL_Josh : .
[10:40 PM] BFL_Josh : I've passed that along for the devs to look at it
[10:40 PM] Mouth-Full-O-Earth : thanks
[10:41 PM] polrpaul : [11:38 PM] Mouth-Full-O-Earth : Ok, I've passed that along for the devs to look at it
[10:41 PM] polrpaul : [11:40 PM] BFL_Josh : I've passed that along for the devs to look at it
[10:41 PM] grnbrg : A note from Josh prolly carries more weight.
[10:41 PM] polrpaul : I just thought it was peculiarly same language
[10:42 PM] BFL_Josh : I think I hit hte wrong key when I was replying and it sent as him... not sure how that's possible, but it also copied his order number into my text box.
[10:28 PM] renz0r : Hi Josh: will BFL be assembling monarchs, or will a CM be manufacturing a completed assembly?
[10:29 PM] BFL_Josh : We will be assembling the final product in KC.
[10:29 PM] zerojosh : I haven't missed any exciting announcements about clearing the backorder have I?
[10:31 PM] zerojosh : [crickets]
and then, he cant even manage his own sock puppets...!
[10:37 PM] Mouth-Full-O-Earth : Josh, I have the negative bal problem
[10:37 PM] grnbrg : Order #?
[10:37 PM] grnbrg : Or PM it to Josh.
[10:37 PM] Mouth-Full-O-Earth : getting it...
[10:38 PM] Mouth-Full-O-Earth : Ok, I've passed that along for the devs to look at it
[10:38 PM] Mouth-Full-O-Earth : Also there is a discrepancy in the math between the order status and the invoice which I have figured out the cause of
[10:38 PM] Mouth-Full-O-Earth : it is the handling of the 25% discount
[10:39 PM] Mouth-Full-O-Earth : and the order status does not include the 10% transfer fee
[10:39 PM] Mouth-Full-O-Earth : order number 100071932
[10:39 PM] Mouth-Full-O-Earth : oh- sorry didn't mean to send twice
[10:40 PM] tom999 : no more order for me and cant combine and 10% fee
[10:40 PM] BFL_Josh : .
[10:40 PM] BFL_Josh : I've passed that along for the devs to look at it
[10:40 PM] Mouth-Full-O-Earth : thanks
[10:41 PM] polrpaul : [11:38 PM] Mouth-Full-O-Earth : Ok, I've passed that along for the devs to look at it
[10:41 PM] polrpaul : [11:40 PM] BFL_Josh : I've passed that along for the devs to look at it
[10:41 PM] grnbrg : A note from Josh prolly carries more weight.
[10:41 PM] polrpaul : I just thought it was peculiarly same language
[10:42 PM] BFL_Josh : I think I hit hte wrong key when I was replying and it sent as him... not sure how that's possible, but it also copied his order number into my text box.