I'd just like to leave a review for these guys.  The tl;dr is: Support this Business!

I know they're on the bleeding edge and so some hiccups are to be expected.  And things didn't go quite as smoothly as I would have loved them to in a perfect world.  But we are not in a perfect world, and these guys worked with me to get everything sorted out.  I got good customer service in the beginning and phenomenal customer service by the end of the process.  And boy did they deliver the goods.  So mad respect to you all and keep doing your thing -- you're a major part of the bicoin economy and an awesome example of what can be done.

Again, 100% support!