The only way you will get answers is through support so better send support ticket or better chat with the live person who is dealing the support tickets. To get reply from the support you have to send support ticket.
i already sent many tickets but get no answers
usually Yobit will reply within 2x 24 hours
if passing from it, contact again via email and ticket
Is it serious? I have a ticket from January 16. No reaction. What hours are you talking about?
Date Currency Amount Confirm Status
2018.01.15 12:49:09 ABY 1246.94175191 0/2 Sending