Hello
We ask clients to contact us only via tickets or email help@livecoin.net with questions regarding restoration of access to account. We don't provide support via twitter, facebook or any forums.

We also warn to not use IP white list if you have dynamic IP address - https://prnt.sc/ib8nz6 . If you ignore this warning, you have to contact us via email help@livecoin.net according this guide. If you send letter to another email or twitter, facebook, we can't help you.