Reviewing ICO projects is becoming a challenge because we have tens of them per week with their crowdsales starting. Some projects are making investors life harder because their websites ar not explaining how real they are and what they are really doing: using hype around cryptocurrency or trying to do the project.
The reasons why ICO teams are not trusted:
1. They have not links to social profiles of their members on facebook or linkedin.
2. There is no dedicated person that answers emails or in social media.
3. Communication is not personalized. You chat or email with a person with no name or a name you can not check is true.
4. You have to wait several days to get the answer from the team.
I agree with point 1 but regarding the rest I understand as someone who is holding an ICO. If you are a small team it is impossible to get back to hundreds of requests. For me the bigger concern is the incentive problem.
If there was a industry standard and secure DAO that gives governance rights to token holders that would be great. It would be as secure as investing in traditional tech startups!