Post
Topic
Board Altcoin Discussion
Re: Someone Stolen my 10897 ETN!
by
kryptqnick
on 08/02/2018, 10:16:50 UTC
To day is bad day for me. I have lost my 10,897 ETN. somenone transferred  10897 etn to other etn id hacking my account.  My email password is still ok. I can not believe it how is it possible. Please give me suggestion how to get back my stolen etn.
Stolen Transaction Hash: b4da82634fa8163a2915e95c27999df5a3b7c5d433c1b8dca687a5c45c7d7f1f
Transaction Key:
1b71637b278dae4bc6abc2d7b95e6ca12ef74f27c03faa4e1ebaa99cca2b3501
Payment ID:
e7f48fb2cc18df6d7511622dde1f06afa4343e2f18b564d2405907a61bdbf352

Did you follow the emails that the developers sent you?
During the first day "breach" some accounts have been compromised and they told all users via Email that they must change their passwords (including email) for security reasons.

Or maybe your phone where the Electroneum Wallet app was hacked, there are tons of security flaws and Malwares in a Smart Phone than a PC.
I don't use mobile aps and last 2 months i did not get any email about security reasons.
How did you store your electroneum then? Was it their official electroneum mobile wallet? I don't think it would help but you could try contacting the support of where you stored your coins. At least, perhaps they would be able to tell you how the coins could be stolen. Maybe this will give you some clue on how not to make the same mistake. What if it was some problem with their wallet? I guess they could even give you some compensation in that case. If one transferred your money from your wallet into another wallet based on their app/website then they could ban that wallet or even contact the scammer if they have some contact data like email.