ENTERING DAY 110!

PLEASE NOTE KRAKEN SUPPORT IS NOT RESPONDING TO LETTERS FROM MY LEGAL COUNCIL. IF THIS IS THE CASE FOR ANYONE ELSE PLEASE GET IN TOUCH!  

CASE: 759020

Whilst considerable work has been done to move my particularly complex situation forward I am now met with silence. I used to get correspondence daily and generally I have been impressed regarding the response time of "Kraken's nightmare support" over the past few months. Up until now.

I understand that Kraken Support is stretched but resolving my withdrawal issue, which has now been on hold for a week, is extremely easy and would take very little time to address. Solution: do what Bittrex does and start bottlenecking new accounts if you can't handle the heat.

I AM UNABLE TO PUT MY ASSETS IN COLD STORAGE OR CASH OUT AND I AM CONSISTENTLY REMINDED OF MT GOX. (I don't care how close Kraken was in the reimbursement strategy).

After lifting the withdrawal and deposit embargo I am left with withdrawals on hold until support can "make sure it goes through correctly". I am now waiting a week for someone to review this and let's not go into last week's market crunch, I thank Superman for the rebound. So do you guys I suppose. Unless this procedure requires a UN delegation rather an a couple of clicks on a drop down menu I challenge you KRAKEN SEPTIMUS to be a hero and put this case to bed so I can throw a party!

TICKET ESCALATION: DONE
AM I HAVING NICE DAY? : YES I GENERALLY DO, BUT THERE IS A BIG CLOUD RAINING OVER ME CALLED INACTION FROM KRAKEN SUPPORT.