I think if I ever get mine deposited, I will probably never use them again. this is complete crap. The waiting is annoying, but the lack of customer service makes me feel like there's some guy rolling around in a pit of everyone's money and laughing while we try to figure out wth there have been no responses to emails, PM, helpdesk etc.
I really wish they had a phone number listed so I could get an instant response. The OP mentioned facebook to get a response. This is completely unprofessional to have to discuss financial matters in such a public way.