What you look for in an exchange?
security and good customer service are two very important things that an exchange should have.
Have you any ideas on how we can make this successful?
You should already be aware that almost all exchanges take a lot of time just to answer support tickets and take even more time to solve your customers' problems. It's not easy to fix this support issue because it requires you to hire many staff to ensure that support tickets are taken care of as quickly as possible. so you should focus on providing good support service because this will help you get more customers.
would be nice if you had physical office, you can use this (physical office) as a good advantage over other exchange... having physical office can attract big players to use your exchange.
Our intention is to provide options to the market. We expect to roll out to other new altcoins if it goes well.
You can add as many altcoins as you want, but do not forget to focus on the biggest problem "render good service"