Gentlemen,I salute you.Please forgive me for my bad English,I write through Google transliteration.

Question to the administration of the exchange.Today,from his account, I drew the conclusion 3.45543940 LTC.Here https://live.blockcypher.com/ltc/address/LTzuhANH4FuttE9z4REejw7PKLt2sFFPSe do any movements exist for this purse,although on the page of the exchange provided that the transfer is made.Employees of the exchange can explain it? I am attaching the screenshots for completeness.



This link shows that the translations allegedly made https://c.radikal.ru/c39/1802/57/a18a7dff8a31.jpg


Moй aккayнт https://d.radikal.ru/d40/1802/ac/4515b704fa68.jpg


Please explain to me the missing coin,where did they go?