I have the same problem. I'm Exmo user InverCiudad,

Last 17/01 I made a withdrawal of funds(1150.90706 EUR) to my Mastercard, but I don't have anything yet. I'm very worried. What happend?
I sent a lot of emails but Exmo doesn't answer me. It is very serious. Could you help me with that?.

Ticket number 359911

Is there any user with a similar issue?

Thanks.