It's been almost 5 hours and I cannot login to my Binance account and the app is not letting me trade. I tried talking to the customer support and it's not responding.
This is something which was not expected from Binance.
There may be something wrong with you that you are not allowed to trade there. Look back on something you did before. Then repeat within a few hours. If it's still a case with the same case, something may be wrong.This is something which was not expected from Binance.