**Please be advised that this is a bulk response due to the high volumes of tickets received** Thank you for contacting Cryptopia! Apologies for the delay in our response. We are really busy at the moment and your patience has been very much appreciated in the meantime. Your ticket has been sorted into a queue to be looked into and investigated. We are doing our best to get through the tickets as quickly as we can. If however, your issue has been resolved, please proceed to close the ticket as it will help us work our way through the backlog of tickets. Your kind understanding and patience is appreciated and we do hope to get back to you as soon as we possibly can. Kind Regards, Cryptopia Support Team