waiting support since 15.1,  this is their reply (after all this time - ticket status now is "Admin replied."):
"
**Please be advised that this is a bulk response due to the high volumes of tickets received**

Thank you for contacting Cryptopia!

Apologies for the delay in our response. We are really busy at the moment and your patience has been very much appreciated in the meantime.

We are still working through all tickets at the moment and we understand and appreciate that many customers have been waiting patiently for a long time. We are doing our best to get through the tickets as quickly as we can and have not forgotten about any of our customers.

If however, your issue has been resolved, please proceed to close the ticket as it will help us work our way through the backlog of tickets.

Your kind understanding and patience is appreciated and we do hope to get back to you as soon as we possibly can.

Kind Regards,
Cryptopia Support Team"

Is it a joke?
Give me back my money!