Actually, per FTC regulations, we are...
No, we are not. By
FTC's mail order rule, you're only granted a refund if the company fails to ship within the stated timeframe.
KnC says they'll deliver within September. So we're only allowed a refund if we haven't got any machines by october.
And any other regulation would be completely stupid. What company would start production based an pre-order money if they have to be afraid that people can just pull out whenever they want?
And aside from that, the FTC has zero say in this, since KnC isn't located in the U.S.
The FTC has jurisdiction as long as KNC does business IN the US, which they are doing (and regardless of that, raginazn is located in the US).
Second of all, read
http://www.consumerreports.org/cro/2010/09/your-rights-as-a-consumer/index.htm. They have to ship internet orders within 30 days, or earlier (if they said that they would ship it earlier).
Also, this: "If the retailer has a reasonable basis for not getting your order out on time, it must obtain your consent to the delay. And if you don't respond or consent, the merchant must issue a refund."