Indeed. Requested refund on Monday (2013-08-21), denied citing the "all sales final" condition. Further correspondence included an interesting tidbit:
We aren't accepting refunds and have not accepted refunds for the past several weeks I have been in this position.
I've read different here, and heard different from a friend of mine. But I don't really know first hand.
So while I hope that the this policy is reinstated, it doesn't appear to be from my perspective. I filed a complaint with the FTC, the Kansas AG, and the Kansas BBB, I guess we'll see what happens.
You could forward to BFL that you have taken these actions. Along with:
"no sale has yet taken place" because you have not received your merchandise.
BFL can be fined for up to $16,000 for each instance of these violations.
This would give them one last chance to do what the law requires of them.