Of course they are doing it on purpose. They are trying to buy coins cheap and hoping for a surge in the price between the order and when they would make a deposit.
The easy fix for this is to charge a fee for every time this happens, or to suspend accounts, but that won't ever happen.
We have considered banning IP addresses for unpaid buyer holds but so far it seems that orders are being filled at a quick rate. Charging a fee would drastically reduce the number of customers as well I am sure and will not be implemented anywhere in the near future.
How long is the delay between when you receive bitcoins for an order (after 6 confirms obviously) and when that order goes live on your site?
Typically the order will be live instantly. We only require 1 confirm as well.
Ok, sounds good. Also, any chance you can add PNC Bank to the list of supported banks?
Done!
Hey there...this is a *great * service! I am surprised you are not getting more of a response. You could definitely use an overhaul to make it a bit more user friendly..not that it's too hard but if you've never seen a "sell order" page it can look intimidating.
Would love see a cash in the mail service but I wouldn't envy anyone having to arbitrate disputes on that one...impossible! "I sent it!" "I never received it!". Okkkkkk.
You could however add moneygram and western union easily as both of those involve receipts. Hope that you do. Many people do not have one of these banks near them but everyone has access to WU and moneygram.
cb
We are working on adding money order functionality soon with the obvious setbacks being the ones you mentioned.