i sent transaction screenshot link for this assholes they answered:
make sure you are sending your deposit to your MCAP deposit address which is 0xdd6edc222401ed2cf11a7eb17afa79ca0de7e3b9.
if your deposit met those above conditions - please, reply in this ticket.
Our support ticket queue is full. Please, come back in few hours
so how i can reply this bastards ticket?

12 hours passed
You have to wait and hope one day they give you back your money, but they are a lot of case where they didn't and we are all waiting our XVG since 2 months.
Yuri thinks he can hide with
http://www.privacyprotect.org/ and others things but one day or another he will get caught with this c-cex scam ,i promise you that you fooled too many people and this is not your personal money. Now it will go public.