Not a mistake.
I'm referring to why we are involved in Bitcoin in general atomic. We aren't customers of Bitcoin. We are buying products that allow us to invest time and money in Bitcoin. We are investors. Looking beyond the little world of this TH thread and others, we are investors.
I'm protecting my investment, btw. If you all try to force TH into bankruptcy, we all lose.
Nobody is forcing TH into Bankruptcy by posting valid issues, in fact if they were planning on being around after this initial batch, it would be wise to make improvements, or at least explain why it is happening. We'd all love to hear that it is because they are too busy working on the technical details, but then we see a rather arrogant metaphor from them, when it could have been so much simpler to explain why this is a problem. I don't want to see TH out of business, I want to see them answering their customer support tickets. A company with problems doesn't fix them by ignoring customer issues. I already stated, I get why they ignore the refund requests, but why the address changes, and every other minor question? They setup this support system, why would someone have to call 90 times to reach them, or show up in person to address a simple account issue? TH comes here admits it, says they are going to improve, and I say actions would speak louder than words. Answer those support tickets on hosting, addresses, status issues, etc. and put this to rest, instead of having the cheerleaders on the forum act as blockers.
If refunds are going to force bankruptcy, I guess they should have worked on keeping customers happy by responding to the legit requests and follow through with things they say they will do. I'm not supporting those that called for pictures every step of the way, but in the garbage spewed from both the cheerleaders and the people complaining about TH, there are legit concerns.
Not clear on how this pointless back and forth helps your cause of protecting your investment. Every time I see you guys attacking a valid concern, or trying to imply people concerned about getting their money back shouldn't have invested in this in the first place, I'll be replying and clarifying the incorrect points. Keep your "badges" going guys, I don't need anything for calling out people that make TH sound like a victim.
And I reiterate, I'm not an investor in this particular venture, I'm a customer. I didn't buy shares in their company as I did ASICminer, I bought their product. Did I invest in Cisco when I buy a network switch that runs the equipment to make me money? What if I'm buying stocks through that switch?