A while ago I heard about them not giving users their BCH, but IIRC that is resolved already.

Qoinpro is one of the old sites that has been around. I earned a couple of satoshis with them just by holding an account with them. Never got to withdraw anything apart from some Fedoracoins which are pretty much worthless, though.

If that is the case then it seems like they are not that responsive with tickets but still care about people on twitter.

Why did you send 0.7 BTC to them in the first place? They're not even a good web wallet by any means.ø