Has anyone had any success getting their HKN from YoBit when it's not credited? I've seen other people with this problem but no solutions yet.

I made the mistake of sending it directly from Orderbook.io to YoBit in this transaction: https://ethplorer.io/tx/0x3629ba669168272f6dbea518d158f70dca1f7b3c72515f2fcbd5fe4b123f1b0f#pageSize=100

That transaction was on 01/14/2018. I have submitted tickets with zero response from YoBit.

Any suggestions as to what to try next?